Chad HavelkaSenior Manager, User Experience at Charles Schwab
Chad Havelka leads the UX team for Schwab mobile, working specifically on Schwab’s new conversational platforms. Since his career began over 17 years ago, customer centric design has been more than a principle—it’s been a creed. One that he applies to his work in finance technology, where he is taking something that is so personal, and so complex, and taming it into a tool that can truly help users improve their life.
If you bump into Chad, make sure to say “hey!” and ask him about his other favorite topic, Design Thinking. A long-time advocate, he’s been helping product owners, developers, and data scientists take a more user centric approach to product design.