Laura McCoy

Director, Global Market Research, Customer Insights at ResMed

Speaker

Laura McCoy serves as the Senior Director of Customer Insights at ResMed, which provides cloud-connectable medical devices for treating sleep apnea, chronic obstructive pulmonary disease, and other respiratory conditions. Laura manages the Global Market Research & Intelligence team and is a strategic thought leader who helps drive informed decisions and strategies that enable the business to navigate change and maintain a competitive advantage in a dynamic market. By delivering actionable strategic recommendations and infusing the voice of customers throughout the organization, she inspires and influences global product innovation roadmaps and commercial go-to-market strategies. Her passion is to lead with integrity and authenticity, foster connections, exchange ideas, bring insights to life, and thrive in uniting people to shape decisions.